When trying to create a Personal AI Editing Profile you may encounter an error stating that Aftershoot can't upload your images. This can happen for two particular reasons, which we'll cover below.
Reason 1: Missing Smart Previews and/or RAWs
Aftershoot relies on Smart Previews and/or RAW images to train Personal AI Editing Profiles. If Aftershoot is not able to find the Smart Previews and/or RAW images, then the training process won't be able to be completed.
Check this article explaining what to do if Aftershoot can't find your Smart Preview and/or RAW files.
Reason 2: Weak or No Internet Connection
Aftershoot requires an internet connection to upload your files to train a Personal AI Editing Profile. If the Profile training process stops or fails, it may be due to a problem with your computer's ability to upload the files. This can happen if there is a “drop-out” in your internet upload. Simply click on the Retry button, once your connection is re-established and resume the process.
If you tried the methods above but it didn't fix the issue don't hesitate to contact us through in-app support or at [email protected]!